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Frequently asked questions

Insurance Benefits certainly require elaborate explanations and so do the related procedures. We understand that legally binding terms do not always reflect everyday speech. In this section you will find a selection of frequently asked questions for the Expat Series. Should you not find the explanation you are looking for the please do not hesitate to contact us.

INSURANCE BENEFITS

For any type of insurance it is essential to be informed about the provided benefits. This understanding is especially important when it comes to your personal health insurance cover as it is among the most important policies you have. Click below to find answers to your questions regarding outpatient and inpatient benefits respectively:

  1. Outpatient Benefits
  2. Inpatient Benefits

 

Further Benefits

Apart from specific outpatient and inpatient benefits your insurance policy extends to further benefits such as repatriation, ambulance services et cetera. This section provides answers to questions related to these general insurance benefits.

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Application stage

Once you have decided which tariff meets your personal needs you will certainly have questions regarding the procedures related to applying for the EXPAT Series. This section provides information about procedures and required documents.
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claims procedures

Your health insurance cover is a vital part of your life and it is the cover you will claim for more often than for any other insurance. Hence, the procedures of submitting a claim need to be transparent and known to you in order to avoid any misunderstanding or time lag.
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Contact Us

Should you not find the answer to your question in our FAQ section please do not hesitate to contact us. We look forward to hearing from you.